Team Murder No Brain No Headache.

8Mar/06Off

Not Even The Spellcheck Can Help You Now

I think the most difficult part about desktop support is actually interpreting the crude scratching the help desk provides as 'information' and less about dealing with users and their subpar methods of telling us what ails the machines in question. There are few users, at least in an academic setting, that would ever throw this out without qualification, clarification, or some kind of Rosetta Stone to aid us in decrypting their mysterious cant:

window started up. But it has a weird image can't do anything, the words is unable to read

That last sentence is nearly a statement of vague but consuming existential dread like a bad emo band from the midwest trying really hard to milk a whole lotta emotional response and resonance from grunted monosyllables over half-assed power chords.

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